Privacy Policy

Our Privacy Policy will help you to understand what information we collect, how we protect it, use it, and what choices you have about your personal data.

Who We Are

We are Support Sport CIC, a Community Interest Company who raises money to encourage and support participation in sport in Great Britain. Our lottery, Support Sport Lottery, is registered with Stockport Metropolitan Borough Council No, Reg No: 21/00816.

When we refer to “The Company”, “We” or “Us” within this Privacy Policy, we are referring to Support Sport CIC.

Data Protection Framework

The Company is based within the United Kingdom, and as such is registered with the Information Commissioner’s Office (ICO) as a Data Controller under the UK Data Protection Act of 2018. We have also aligned our Privacy Policy with the EU General Data Protection Regulation (“GDPR”) which came into effect on 25th May 2018, under the supervision of the ICO within the UK.

The Data Protection Act 2018 incorporates and supplements all of the requirements of the GDPR.

What Happens to Your Data When You Join the Lottery

To play one of our lotteries we, you must register by providing the information outlined in our Player Terms and Conditions to ensure the requirements of the Gambling Act 2005 are met.

You will be asked to provide:

  1. Your name and address, so that we can write to you to confirm your entry into the Lottery and contact you if you have won a prize.
  2. Your contact telephone number.
  3. Your date of birth and confirmation you are over 18 years of age.
  4. Your email address.
  5. Opt-in communication preferences.

Your data will be shared with an External Lottery Manager to administer this draw, and to the club you choose to support. The External Lottery Manager is licensed by the Gambling Commission. You may update your communication preferences at any time by email for more information.

What We May Use Your Data For

We may access and use your personal data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) meet our legal and regulatory requirements for example, as required under the Gambling Act 2005.

We will not use your personal information for any other purposes, for example for the communication of marketing materials, unless we have your specific consent that permits us to do so and we will not sell your personal information to third parties and we won’t share your data with any third parties for marketing purposes.

We handle and store your personal data in accordance with industry best practice and use selected third parties to help deliver our services to you and to support our business. For example, a Payment Processor to take payments for your entry. All third parties we use are also bound by the Data Protection Act 2018.

Sensitive Personal Data

The Data Protection Act 2018 specifies a set of personal data categories which are “sensitive”, and which require special consideration by Data Controllers. We do not knowingly collect or process any sensitive personal data.

Data Retention

Your personal data will be retained while you are playing a lottery. We also retain your payment history, draw entry history and win history.

We retain your information for 7 years after the last financial transaction on our account to ensure we meet our regulatory requirements, legal obligations, maintain accurate financial and other records, and to be able to resolve disputes. For example, to allow a regulatory body to audit our financial information and processes.

Following this period your personal information will be anonymised in our systems.

Children’s Personal Data

It is an offence for a person under 16 to participate in a lottery. As such, we do not maintain any child’s personal data.

Your Data Rights

You have specific rights connected to the provision of your personal data to us. These include your rights to request we:

  • confirm to you what personal data we may hold about you, if any, and for what purposes
  • change the consent which you have provided to us in relation to your personal data
  • correct any inaccurate or incomplete personal data which we may hold about you
  • provide you with a complete copy of your personal data for you to move elsewhere
  • stop the processing of your personal data, whilst an objection from you is being resolved
  • permanently erase all your personal data promptly, and confirm to you that this has been done (there may be reasons why we may be unable to do this which are outlined in the Data Retention section)

To contact us, please see the information at the bottom of this page.

If we do not address your request or fail to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. They can be contacted via their website ( or by telephone 0303 123 1113.

Where we store your personal information

Your customer data is held on secure servers inside the European Economic Area (“EEA”), specifically the United Kingdom.

By registering on the website or sending us your personal information by other means, you are indicating your consent for your personal information to be stored on our servers within the EEA.

All third parties which we use to process your data are also bound by the Data Protection Act 2018.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time, and if we do, we will post any changes on our Service Notices page.

This Privacy Policy was released on October 10th, 2022. If you would like to keep a copy, you are advised to download or print a copy and retain it for your records.

Contacting Us

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

Data Protection
Support Sport CIC
Affinity House Integra Solicitors,
1 Station View,
Hazel Grove,


United Kingdom,